Frequently Asked Questions

Muslin cotton is the perfect fabric for Bali's tropical climate. Its loose, breathable weave allows maximum airflow, keeping your baby cool and comfortable even in hot, humid weather. Our muslin cotton baby clothing is lightweight, moisture-wicking, and becomes softer with every wash. Unlike synthetic fabrics that trap heat, muslin naturally regulates temperature, making it ideal for both daytime play and restful sleep.

Yes! We use 100% organic muslin cotton and organic cotton blends for all our kids clothes. Our organic kids clothes are certified free from harmful chemicals, pesticides, and synthetic fertilizers. We source from GOTS-certified suppliers who meet strict environmental and social criteria. When you choose our organic toddler clothing, you're choosing the safest option for your child's delicate skin and supporting sustainable farming practices in Bali and beyond.

We source our premium muslin cotton from certified organic suppliers who share our commitment to quality and sustainability. While our materials come from select suppliers, our designs and production are centered in Bali, Indonesia. We work with local artisans and ethical manufacturers who understand the unique needs of children growing up in tropical climates. This Bali-centered approach allows us to create toddler clothing that's perfectly suited for island living while supporting the local economy.

Muslin cotton offers several advantages over regular cotton for baby clothing. Its signature loose weave creates tiny air pockets that provide superior breathability—essential for preventing overheating. Muslin is also incredibly soft and gentle on sensitive skin, hypoallergenic, and highly absorbent. The fabric's natural stretch allows for comfortable movement while maintaining its shape. Additionally, muslin cotton becomes softer with each wash, making it a long-lasting investment for your child's wardrobe.

We offer a comprehensive size range from newborn (0-3 months) up to 6 years old. Our sizing follows international standards: Newborn (NB), 0-3M, 3-6M, 6-9M, 9-12M, 12-18M, 18-24M, 2T, 3T, 4T, 5T, and 6Y. Each product page includes detailed measurements for chest, length, and sleeve. Our toddler clothing is designed with a comfortable, relaxed fit that accommodates active play while accounting for Bali's warm climate.

We recommend measuring your child's chest, height, and weight, then comparing these to our detailed size charts on each product page. For babies and toddlers, if your child is between sizes, we suggest sizing up to allow room for growth. Our muslin cotton baby clothing is designed with a slightly relaxed fit for comfort in tropical weather. Feel free to contact us at happytohelp@epic.supply if you need personalized sizing advice—we're happy to help you find the perfect fit!

While our standard range covers most children from newborn to 6 years, we understand that every child is unique. For wholesale orders or special requests, we can accommodate custom sizing. Please contact our team for custom size inquiries, and we'll do our best to create the perfect fit for your little one.

Caring for your muslin cotton baby clothing is simple. Machine wash in cold to warm water (30°C/86°F) on a gentle cycle using mild, eco-friendly detergent. Avoid bleach and fabric softeners, as these can break down the natural fibers. Tumble dry on low heat or hang dry in Bali's abundant sunshine—sun-drying also has natural antibacterial properties! Iron on low heat if desired, though many parents love muslin's natural, relaxed texture. With proper care, your organic kids clothes will last through multiple children.

Muslin cotton may experience minimal shrinkage (3-5%) after the first wash, which is why we account for this in our sizing. To minimize shrinkage, wash in cold water and avoid high heat drying. The good news is that muslin actually becomes softer and more comfortable with each wash, developing that beloved lived-in feel that makes it perfect for baby clothing.

Absolutely! Our organic kids clothes are specifically designed for sensitive skin. The 100% organic muslin cotton is hypoallergenic and free from harsh chemicals, dyes, and synthetic treatments that can irritate delicate skin. Many parents in Bali and beyond choose our muslin cotton baby clothing specifically for children with eczema or skin sensitivities. The breathable, moisture-wicking properties also help prevent heat rash—a common concern in tropical climates.

Yes! We offer comprehensive shipping throughout Indonesia, including all areas of Bali (Denpasar, Canggu, Seminyak, Ubud, Uluwatu, Sanur, and more), Jakarta, Surabaya, Bandung, Yogyakarta, and all major cities and islands. Local Bali deliveries typically arrive within 1-2 business days. Domestic Indonesian shipping takes 3-7 business days depending on your location. We partner with reliable couriers like JNE, J&T, and SiCepat to ensure your kids clothes arrive safely and quickly.

Yes, we ship our Bali kids clothes internationally! We deliver to Singapore, Malaysia, Australia, the United States, the United Kingdom, and throughout Europe. International orders typically arrive within 7-21 business days depending on the destination and shipping method chosen. All international packages include tracking so you can follow your muslin cotton baby clothing from our Bali studio to your doorstep.

We offer free standard shipping on all orders over Rp 500,000 within Indonesia. For orders under this amount, shipping rates start at Rp 25,000 for Bali deliveries and vary based on destination for other Indonesian locations. International shipping rates are calculated at checkout based on weight and destination. We regularly offer promotional free shipping events, so follow us on Instagram @epic.supply_ for updates!

Yes! We offer local pickup options in the Canggu and Seminyak areas of Bali. This is a great option if you're already on the island and want to save on shipping. Simply select "Local Pickup" at checkout, and we'll coordinate a convenient time for collection. We also participate in local Bali markets and pop-up events—follow us on Instagram to find out where you can see our toddler clothing in person!

We want you to be completely satisfied with your purchase of our organic kids clothes. We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition with all tags attached. For hygiene reasons, we cannot accept returns on underwear sets or items that show signs of wear. If you receive a defective item, please contact us immediately at happytohelp@epic.supply, and we'll make it right with a replacement or full refund.

To start a return or exchange, please email us at happytohelp@epic.supply with your order number and reason for return. We'll provide you with return instructions and a return authorization. For exchanges (such as different sizes), please let us know the replacement item you'd like. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Yes! We offer attractive wholesale pricing for boutiques, baby stores, hotels, resorts, and other retailers interested in carrying our Bali kids clothes. Our wholesale program is perfect for businesses looking to offer high-quality, organic muslin cotton baby clothing to their customers. We provide competitive pricing, low minimum order quantities, and exclusive designs for our wholesale partners. Contact us at happytohelp@epic.supply with your business details to receive our wholesale catalog and pricing.

We offer custom design services for wholesale and corporate orders. Whether you're a Bali resort looking for branded children's amenities, a baby store wanting exclusive patterns, or a company seeking unique gifts, we can create custom muslin cotton baby clothing tailored to your needs. Custom orders require a minimum quantity and additional lead time. Contact us to discuss your vision and requirements.

Yes! We provide bulk discounts for baby showers, corporate gifting, hotel amenities, and special events. Whether you need 10 pieces or 100, we can accommodate your needs with competitive pricing. Our organic kids clothes make wonderful gifts that parents truly appreciate. Contact us with your event details and quantity requirements for a personalized quote.