Privacy Policy

1. Information We Collect

At EPIC.SUPPLY, we collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers who assist us in operating our business, such as payment processors (Stripe, MoonPay), shipping companies, and email service providers
• Legal Requirements: We may disclose your information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Payment Processing

We use secure third-party payment processors including:

• Stripe: For credit and debit card payments
• MoonPay: For cryptocurrency payments where customers pay with cards and we receive stablecoin

These payment processors have their own privacy policies and security measures. We do not store your payment card information on our servers.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. International Data Transfers

As we serve customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@epic.supply.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: